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February 26.2026
3 Minutes Read

Facing a Productivity Crisis: What Australian Small Business Owners Can Do

Blurred pedestrians in motion highlighting Australia's productivity crisis.

Australia's Productivity Crisis: A Wake-Up Call for Entrepreneurs

Australia's productivity levels are at a troubling standstill—an alarming scenario that threatens both economic growth and the living standards of its citizens. According to CPA Australia, the nation's largest accounting body, the country is perilously close to a productivity crisis. Gavan Ord, CPA’s business and investment lead, emphasizes the urgency, warning that stagnating productivity will lead to diminished wages and reduced opportunities for both businesses and workers.

Understanding the Productivity Paradox

To grasp the gravity of the situation, it's essential to understand what productivity means: the output per unit of input, such as time, labor, and capital. For decades, productivity has been a key driver of economic prosperity, impacting everything from consumer prices to salaries. Yet recent statistics indicate a stagnation since 2016, with productivity growth stagnant and even dipping further during the pandemic.

Economist Paul Bloxham echoes this sentiment, stating that Australia now faces its most significant economic challenge from within. While the rest of the world is evolving, Australia is stuck in a cycle of minimal change. Bloxham highlights that without substantial productivity growth, the country risks long-term stagnation and decline in living standards, as recent performance has ranked Australia 18th out of 69 countries in productivity.

The Misconception of Technology as a Panacea

One common misconception is the belief that technological advancements alone can lift Australia’s productivity. While technologies like artificial intelligence and digital tools are indeed powerful, they require an enabling environment for businesses to thrive. Ord argues that many small businesses might miss out on these advancements without adequate support, exacerbating the productivity gap.

This mirrors findings by the AICD, noting Australia’s struggle to adopt digital tools effectively, where the country ranks poorly in entrepreneurial initiatives. Without fostering a proactive approach to innovation and regulation, the opportunity for higher productivity is lost.

Strategic Reforms: The Only Path Forward

The pathway to lifting Australia’s productivity lies in comprehensive reform rather than temporary fixes. CPA Australia asserts that productive stability demands a synchronized approach across various sectors, touching upon taxation, regulation, and fiscal policy. Weaknesses in the tax system exacerbate complexity and competitiveness issues, hampering growth.

Stakeholders in policy and business must come together to address what Bloxham describes as 'constraining regulations.' Streamlining these will enable more dynamic business practices. For instance, a simplified regulatory framework could facilitate small and medium enterprises in accessing capital and investing in innovation, critical components of a competitive economy.

Uniting for Change: A Collective Responsibility

The need for a concerted effort among government and business leaders cannot be overstated. The recent economic reform discussions have identified foundational changes as essential to catalyze productivity. According to the AICD, focusing on creating a supportive regulatory landscape is paramount, allowing for informed decision-making and investment in skills and technologies. The sustainability of Australia’s economy rests on the foundation of generational reforms that enhance productivity.

What's Next for Small Business Owners?

For small business owners, this crisis presents both challenges and opportunities. By aligning with governmental reforms aimed at fostering a more vibrant business environment, they can not only survive but thrive. The potential for innovation is vast, especially with younger Australians eager to engage in entrepreneurial experiences if the barriers are lowered.

As resources like McKinsey’s productivity tests for business leaders highlight, prioritizing investment in core competencies and building resilience against economic shifts will be vital strategies moving forward.

Conclusion: The Call to Action

Australia stands at a critical juncture in addressing its productivity challenges. Small business owners and entrepreneurs must engage in these discussions actively, ensuring their voices are heard as part of the solution. For every problem, there’s an opportunity to innovate and adapt, making this crisis not just a challenge, but a potential turning point for the future of Australia.

It’s time for collective action and engagement in productivity discussions to secure a dynamic and productive economy that benefits all Australians.

Business and Innovation

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02.23.2026

Could the Secure Jobs Code Exclude SMEs from Government Technology Projects?

Update A Framework That Could Stifle Innovation: What You Need to Know The Secure Jobs Code, proposed by the Australian Government, may inadvertently create barriers for small and medium enterprises (SMEs) aiming to participate in government tech projects. According to the Australian Information Industry Association (AIIA), the implementation of this code could lead to a reduction in innovation, competition, and ultimately, Australia’s digital capabilities. Understanding the Concerns Around Compliance As the AIIA pointed out in their recent submission regarding the Secure Jobs Code, compliance requirements are already a burden for technology providers operating under multiple frameworks. These providers are concerned that any new regulations can further complicate an already intricate landscape. This complexity will hit SMEs particularly hard—it may discourage smaller companies from bidding on government contracts, as they may find the compliance costs unmanageable. This would not only reduce competition but may also keep innovative solutions from reaching government projects. A Shift Toward Traditional Employment Models If the Secure Jobs Code is enacted with a focus on traditional employment models, it could transform the way the technology sector operates. CEO of AIIA, Elizabeth Whitelock, emphasized that the tech sector predominantly thrives on project-based delivery and specialized skills. Altering this structure to comply with a strict employment code could slow procurement processes, impose higher costs, and ultimately exclude SMEs from participation. The Impact on Australia’s Digital Landscape Australia’s digital landscape is unique, characterized by a diverse array of specialists and innovative smaller firms. A poorly designed regulatory framework threatens to push some providers to look for opportunities offshore to maintain a competitive edge. This could counteract the government's intention to build local capability within Australia. If compliance becomes overly burdensome, we risk losing critical talent and technological advancements that SMEs contribute. SMEs: The Backbone of Innovation SMEs are integral to Australia’s tech ecosystem. They provide innovative solutions and diverse perspectives essential for fostering a competitive marketplace. Failure to consider their needs in the design of the Secure Jobs Code could lead to a lack of participation in government tenders, effectively limiting access to cutting-edge technologies that could enhance public service delivery. “If compliance becomes too complex or expensive, smaller providers simply won’t bid,” Whitelock warned, underscoring the broader implications for innovation and service delivery. Possible Next Steps and Support for SMEs The AIIA intends to collaborate with the government to develop guidance that reflects the sector's delivery models and supports SME participation while emphasizing workforce capability. A balanced approach could fortify employment outcomes and stimulate growth in innovation. The time is ripe for feedback from SMEs so that their voices are heard in the conversation surrounding the Secure Jobs Code implementation. Final Thoughts: The Importance of Inclusivity in Government Tech The potential for SMEs to thrive in government tech projects should not be underestimated. A well-designed framework that understands and adapts to the unique characteristics of small businesses can ensure not only their survival but their growth and innovation. As the government moves forward, prioritizing the voices and needs of SMEs can transform the tech landscape, making it more inclusive and competitive. Now is the time for all stakeholders, especially SME owners, to engage in this crucial conversation. By providing feedback on the Secure Jobs Code, the community can help shape a policy that not only fosters compliance but also encourages innovation. Be proactive, share your insights, and help pave the way for an equitable future in government contracts.

02.21.2026

Workers' Rights Under Threat: The Legal Battle of Berkelouw Books and Harry Hartog

Update The Heart of the Matter: Workers’ Rights at Berkelouw Books and Harry Hartog The ongoing saga between Berkelouw Books and Harry Hartog bookstores and the Retail and Fast Food Workers Union (RAFFWU) is shedding light on a broader issue—workers’ rights in small businesses. The two retail operators are currently entangled in a lawsuit initiated by RAFFWU, alleging that they have enforced a "woeful agreement" that has detrimental impacts on their employees for over a decade. Background: The Struggle for Fair Wages and Conditions The lawsuit originated after more than 100 employees demanded an end to an employment agreement that has seen them battle for fair wages and working conditions. Employees claim they've faced cuts in their pay, sometimes up to 37%, during a series of industrial actions aimed at pushing for better terms. Without penalty rates for evenings and weekends, many of these workers find themselves in precarious positions, struggling to make ends meet. Such conditions have motivated them to strike, culminating in an organized five-day protest leading up to Christmas—a time when staffing is crucial for retail businesses. The Broader Impact of the Legal Battle Beyond the immediate consequences for the individuals involved, the outcome of this legal action could have long-term implications for small businesses across Australia. With more employees advocating for their rights, other retailers might find themselves facing similar pressures. The case reflects a growing sentiment among workers in the retail sector: the demand for fair compensation and work conditions is not just a labor issue but a socio-economic one affecting entire communities. Diverse Perspectives: Voices from Workers and Management Opinions about the situation vary significantly. Union representatives, like RAFFWU Director Josh Cullinan, emphasize the urgent need for a responsive and fair negotiating process for these employees. Conversely, management asserts that the agreements previously made reflect careful consideration and consultation with staff, claiming they are fair and well above the minimum wage. The dichotomy is evident, as some employees argue that despite past consultations, the reality of their pay and working conditions simply does not align with what was promised. Harry Hartog Macquarie bookseller Rohan McCartney articulated this sentiment by noting the disconnect between management's assertions and the tangible struggles of employees. Insights and Predictions: What Comes Next? As the legal proceedings unfold, small business owners must pay attention—not only to the verdict but also to the broader trends in labor relations. The RAFFWU has shown that organized labor can significantly impact negotiations, even in small companies. As more employees choose to unite and advocate for better working conditions, we could witness a shift in how small businesses approach employee agreements, possibly leading to industry-wide changes that prioritize fair treatment. Call to Action: Take a Stand for Fair Work Environments This ongoing issue emphasizes the importance of transparent communication between employers and employees. If you’re a small business owner, consider reviewing your employment agreements and ensuring they reflect fair and equitable practices. Engage in open dialogue with your staff to understand their perspectives and implement necessary changes. By fostering a positive workplace culture, you not only build a loyal team but also contribute to a healthier economy.

02.20.2026

Revolutionizing Nail Technician Training: Bridging the Industry Gap

Update Transforming the Nail Academy: A Solution to Industry Gaps Carly Wallace, the visionary founder of Elite Nail Academy, has identified a significant training gap within the Australian nail industry that many in the sector face. As the nail services industry hits a surge, with consumer demand fuelling its growth, Wallace’s academy seeks to redefine how nail education is perceived and delivered. Many soon-to-be technicians dotting Facebook groups share their frustration, echoing Wallace's observations where they invest thousands into courses only to emerge unprepared and unconfident with their skills. Addressing a Training Black Hole "The biggest challenge I faced was realizing how underprepared I was to actually be a nail technician," Wallace reflects. Like many others, she assumed an accredited course would guarantee comprehensive training. However, her experiences in hiring highlighted that the issue was widespread—many qualified technicians lacked the necessary know-how. Wallace emphasizes that there is a fundamental misconception surrounding what 'qualified' truly means. This issue resonates strongly within the industry; an IBISWorld report states that Australian nail salons generate over $1.2 billion annually, but the demand for qualified technicians continues to outpace supply. This stark reality illustrates why elite training programs providing both technical skills and business acumen are pivotal. Shifting the Paradigm: From Hobby to Career Wallace's mission aims to shift nail education in Australia from hobby-level training to a respected career path. She believes that the training received should align with real-world salon expectations rather than leaving aspiring technicians dependent on social media groups for post-course guidance. The onboarding experience for many technicians should be synonymous with confidence, and Elite Nail Academy places a strong emphasis on operational competence. The innovative structure of Wallace’s online program enables her to train complete beginners while minimizing repetitive training. Her approach merges technical training with business essentials, preparing students not just to excel in painting nails but also in managing a sustainable enterprise. Through comprehensive curricula, including sanitation practices, nail health assessment, and marketing strategies, graduates emerge ready to meet industry demands. A Takeoff Fueled by Resilience Wallace began her entrepreneurial journey training in her garage, subsequently scaling her business despite the challenges presented by COVID-19. "When my salon had to close, I recognized a crucial opportunity to rebuild my training model." Within months she expanded her academy, integrating an effective support system, which is becoming the hallmark of reputable training programs across Australia. Statistics affirm that the nail industry is booming; with a rising array of nail courses available, students can choose from comprehensive training options to specialized nail artistry. Wallace’s example underscores a wider trend as professionals seek to balance their expertise with practical business insights—vital components in a highly competitive market. The Future of Nail Education As flexible online courses become prevalent, they cater to individuals juggling employment, family life, or geographical limitations. Wallace advocates for flexible, accessible, and quality education to empower a new generation of technicians. Such courses not only equip them with practical skills but also prepare them for entrepreneurship—a pivotal combination for success in today’s thriving nail industry. Ultimately, successful technicians should emerge with not only skillful hands but also an acumen for business, establishing positive client relationships and maintaining hygiene standards. As Wallace passionately puts it, "We have a duty to not just offer nail services, but to elevate the standards of the entire industry through superior education." It’s an inspiring push towards ensuring that nail professionals are prepared to meet the market's demands, driving industry progress across Australia. Join the Movement: Elevate Your Skills Today! For budding nail technicians and salon owners, being equipped with the appropriate skills is essential not only for personal success but for elevating the entire nail industry. Elite Nail Academy is leading the way, ensuring that education translates to competence. Interested in becoming a part of this educational revolution? It’s time to rethink your future and take the leap towards a fulfilling career in nail technology!

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